Simplicity:I like to think of myself as a “Winnie the Pooh” thinker a simple bear with simple thoughts. OK That may be a bit extreme, however when it comes to managing a large IT Transformation program it is worth keeping in mind that simplicity is key!
In my experience whenever I talk to a project manager, an architect or a service delivery manager, things get complicated real quick! I have found that in an attempt to be diligent and delivery minded, they try to think of everything. They lose focus on their own program of work within the overall transformation.
One of the key roles therefore is for the Transformation manager to keep the communication flowing. Keep a close eye on the inter-dependencies of the projects and keep the team focused on the Smaller bites.In Sweden they say “To eat a whale, take one bite at a time”
As I have said in previous posts, communication is key to successful transformations. One of the most useful tools I have come across within the communication toolset is a “Glossary”. A compilation of all commonly used terms, TLAs (Three Letter Acronyms) and abbreviations. I seeÂ the uncontrolled use of TLA’s and abbreviations asÂ a recipe for disaster in as much as it spreads confusion and misinterpretation.
I strongly recommend that you create a Transformation Glossary or perhaps Lexicon is a better name. And then make sure everyone knows where it is stored and it is kept fully up to date!